YOUR STAY WITH ALL THE GUARANTEES
WELCOME! Nothing makes us happier than having you back.
In order to welcome you and guarantee you a safe stay, all our staff have been trained and we follow the protocols of prevention and cleaning measures in detail. That is why our Hotel has the Covid-19 safe accommodation seal.
Our and your health protocols to follow:
Protocols for our guests:
- At all times, you must maintain the interpersonal safety distance of 1.50 meters.
- You will find hydroalcoholic gel at the reception, snack machine area and at the elevator doors to disinfect your hands before and after use.
Protocols in our facilities:
- The furniture has been relocated, following the new legislation, to help customers maintain social distance.
- At your disposal information and contact of hospitals and pharmacies in the city. -All facilities are disinfected daily.
- The reception desk is disinfected after the attention of each guest.
- The TV remote control, the keys, the room card are disinfected upon delivery to reception.
- The POS is disinfected after each use.
-The daily room cleaning service will be maintained, as long as the guest is out of the room. In the event that the guest rejects this service, the change of towels will also be maintained every day.
- All bedding and towels are washed at high temperatures.
Protocols of our employees:
- All our staff is duly trained and knows in detail the new safety and hygiene guidelines.
- They disinfect common objects such as pc keyboard, telephone... before and after each shift.